We’re ready to welcome you back!
The galleries and exhibition spaces of our museums are perfect places to get inspired and uplifted by the wonders of art and science while also practicing social distancing. So we hope you’ll plan a visit soon. Please note that our cafes are all temporarily closed as is the Science Center’s Rangos Giant Cinema.
When you visit, here’s what we’ll be doing together to keep each other safe:
1. ALL VISITORS MUST RESERVE A TIMED TICKET
For your safety and comfort, we’re limiting admissions to our museums through timed ticketing. We’re doing this so that, when you visit any of our museums, the number of visitors will never exceed 15% of building capacity at any given time. Members must also reserve their free timed tickets in advance.
2. ALL VISITORS MUST WEAR A MASK
Visitors age 2 years and over are required to wear masks or other close-fitting face coverings over the nose and mouth. Museum staff and volunteers will be wearing masks, too. We follow this important updated PA Department of Health guideline to protect ourselves and each other. Visitors who, for medical reasons, cannot wear a mask or other close-fitting face covering may instead wear a plastic face shield that covers the nose and mouth, extends below the chin and to the ears, and leaves no exposed gap between the forehead and the shield’s headpiece. In all circumstances, an appropriate face covering of some kind is now required of all our visitors. If you have questions, please call us and speak with a Visitor Services representative. If you are unable to wear a face mask or a face shield, we invite you to explore our virtual offerings at Carnegie Museums From Home, until the time comes when mask-wearing is no longer required.
Please note: Carnegie Museums reserves the right to require that visitors who do not follow posted safety guidelines or instructions from our staff leave the premises. Failure to comply with this policy or rude or aggressive behavior will not be tolerated. Please see our Visitor Conduct Policy for more information.
3. TEMPERATURE AND SYMPTOM SCREENING
As an added safety measure, when you arrive at any of our facilities you’ll be asked to undergo a temperature check using a touchless thermometer. You’ll also be asked if you have any COVID-19 symptoms, which will be listed on nearby signage. If you or anyone in your party answers “yes” to any of the symptom screening questions, or if anyone in your group registers a temperature of100.4◦ F/38◦ C or greater, you’ll be asked to visit at another time.
Please note: You can ask for a second temperature reading to be sure. If both readings show a temperature of 100.4◦ F/38◦ C or greater, or if you or anyone in your party declines the temperature screening, you’ll be asked to visit at another time.
4. LET’S MAINTAIN A SAFE DISTANCE
When you visit the museums, you’ll see signs reminding you to maintain a safe social distance. Please follow these and other directional signs as you explore our spaces, and remember to give everyone enough space—at least 6 feet between you/your household group and others around you. For groups visiting the museums (e.g., guided tours, including school groups), at least 6 feet of distance must be maintained between individuals within the group who are not from the same household. For safety reasons, a large group visiting the museums may need to be divided into smaller groups, even when all members of the group are from the same household.
5. KEEP YOUR HANDS CLEAN
Please plan to wash your hands often, and make good use of the many hand-sanitizer dispensers that you’ll find throughout our museum spaces. Carnegie Museums is regularly disinfecting common touch points and using enhanced cleaning procedures throughout our facilities. But that won’t take the place of you following the CDC Guidelines that urge everyone to keep their hands clean.
6. DESIGNATED HOURS FOR HIGH-RISK VISITORS
If you consider yourself high-risk due to age (65+) or a medical condition, our museums have designated times for you to visit us. At Carnegie Museums of Art and Natural History: Wednesdays, 10 a.m.-Noon. At Carnegie Science Center, Wednesdays: 10 a.m.–Noon. At The Andy Warhol Museum, Mondays, 10 a.m.-Noon.
Within weeks of closing due to the COVID-19 pandemic, Carnegie Museums was proud to join more than 40 other regional museum and cultural groups on regularly scheduled virtual meetings to focus on how to collaboratively plan for safe reopenings. This Welcome Back Guide covers what visitors should know before visiting us, common on-site guidelines, how we’re keeping you and your family safe, and more! Download the guide and view the Artsburgh site for a list of all arts facilities that are open in our region.